Privacy policy

Welcome to GOTHAM'S LEGACY. We are committed to protecting the privacy and security of our customers and site visitors, including you. The team at GOTHAM'S LEGACY understands how important privacy is, especially in today's digital age. This Privacy Policy explains how we collect, use, disclose, and protect your information, including any non-public personal information.

1. Information We Collect

Personal Information

When you visit GOTHAM'S LEGACY, we collect personal information you provide to us. This includes, but is not limited to:

  • Contact Details: Your name, email address, shipping and billing address, and phone number.
  • Order Information: Details about the products you purchase, sizes, and preferences.
  • Payment Information: We process payment information securely through Shopify's payment system. We do not store your credit card information.
  • Account Information: If you create an account, we collect your login and account settings, including preferences set for email notifications.

Automatically Collected Information

  • Usage and Log Data: Includes details on how you use our website, IP address, access times, hardware and software information.
  • Cookies and Tracking Technologies: We use cookies to manage your shopping cart, remember login details, and provide a personalized shopping experience.

2. How We Use Your Information

  • To Process Your Orders: We use your information to process transactions, send you confirmation emails, and ship items to you.
  • Customer Support: We use Willdesk to manage customer service inquiries, emails, and live chat sessions.
  • Marketing Communications: If you opt-in, we may send you marketing emails about new products, special offers, and other news about our products and services using Shopify emails.
  • To Improve Our Store: We analyze information about how our customers use our website to improve our store and customer service.

3. Sharing Your Information

  • Third-Party Service Providers: We share information with third parties that help us operate our store, process orders, and serve customers better, such as:
    • Shopify for our ecommerce platform.
    • Willdesk for customer support services.
    • ParcelsPanel for order tracking.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Third-Party Apps and Tools

  • Shopify Apps: Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
  • Willdesk: We use Willdesk for handling customer service requests and live chat support.
  • ParcelsPanel: Used for tracking orders and providing customers with updates on their shipment status.

5. Your Rights

  • Access and Corrections: You have the right to access the personal information we hold about you and to ask for your information to be corrected or updated.
  • Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe link in the email communications.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

7. Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at support@gothamslegacy.com


This Privacy Policy is intended to help you understand how we collect, use, and safeguard the information you provide to us in operating our business and the choices you have associated with that data. We are dedicated to protecting your personal information and supporting your rights to privacy.

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