Your order's arrival time depends on the shipping option selected during checkout:
Standard Shipping: Orders typically arrive within 14 business days. It's important to remember that these 14 business days do not include weekends, holidays, or the time needed for processing and fulfilling the order. Delivery times can vary based on your location. Please note that 14 business days are equivalent to about three weeks, not two, due to the exclusion of weekends.
Expedited Shipping: With expedited shipping, your order is expected to arrive in 10 to 12 business days. This faster option includes quicker processing, delivery, and customs clearance. Just like standard shipping, the 10 to 12 days do not account for weekends, holidays, and the time required for order processing.
Order Fulfillment: Orders are processed and fulfilled within three business days.
Please be aware that these timelines are estimates and not guaranteed. Some orders may arrive earlier or later than expected. If you have questions about your order's delivery time, please refer back to this information. Should you contact customer service, they will only be able to provide tracking information and will refer you back to this page for further details on shipping and delivery times.
Varied Delivery Times: Our delivery times can vary depending on the warehouse location from which your order is shipped. We have warehouses in the United States, UK, China, and Australia.
United States Warehouse Deliveries: Orders dispatched from our United States warehouse typically arrive within seven days. Please note, our stock tends to sell out quickly once available.
Foreign Warehouse Shipments: The majority of our orders are shipped from our international warehouses, regardless of whether the shipping is expedited or standard. The delivery times for these orders are as initially stated.
Shipping Allocation: We do not have control over which warehouse will fulfill your order. This means we cannot guarantee shipments from a specific location.
Customer Support Limitations: Unfortunately, our customer support team cannot assist with or alter the warehouse from which your order is shipped.
Please be aware that initially, the tracking information for your order might be limited, especially for orders shipped from overseas. Updates may not be frequent until your package reaches the United States and is handed over to USPS or your local carrier. At that point, tracking details will become more comprehensive, allowing you to monitor your shipment's progress closely.